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Shipping and delivery

We use a nationwide Australian family-owned courier for our deliveries. Unfortunately they are unable to deliver to PO boxes and some remote locations.

If you do not reside within a metro or major regional centre, please contact us directly to confirm the delivery fees prior to placing your order. Additional charges may apply depending on your post code.

All deliveries are made with ‘Authority to leave’ at the delivery address. If this is of concern, please contact us prior to placing your order and we can provide alternative options.

Orders are generally dispatched within 2 days.

Custom made orders are generally dispatched within 5-7 days.

Delivery times are 1-2 days for most major cities, and 3-5 days for most regional areas. If you have time constraints, please contact us prior to placing your order and we can confirm the turn-around time for your specific postcode.

Washing is recommended

We recommend you wash your items prior to use.

Some items are vacuum packed to reduce the cost of postage, this includes towels, tea towels and blankets. Once washed these items will become plush and absorbent.

Terms and conditions

Terms and conditions will be shown in the Checkout / My Cart. If you have any questions regarding these, please feel free to contact us to discuss your concerns.

Another question?

Contact us and we will be happy to help.